1. What information do we collect?
When you make a reservation or request a quote, we may collect personal details such as your name, email address, mailing address, and phone number. Additional information may be collected when you check in, including payment details and special accommodation requests.
2. How do we use your information?
We use the information we collect for various purposes, including:
- Personalizing your experience to better meet your needs.
- Processing reservations and transactions efficiently.
- Improving customer service by responding effectively to inquiries and support requests.
- Conducting internal statistical research to enhance our services.
3. Do we share your information with third parties?
No, we do not sell, trade, or transfer your personally identifiable information to outside parties. However, we may share your details with trusted partners who assist us in providing services, such as payment processing or booking management, under strict confidentiality agreements.
4. How do we protect your information?
We implement a range of security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted transactions and secure data storage.
5. Do we use cookies?
Yes, we use cookies to enhance your browsing experience and gather information about site traffic and interactions. You can adjust your browser settings to disable cookies if you prefer.
6. Can you opt out of communications?
Yes, you can opt out of receiving promotional emails and newsletters by following the unsubscribe instructions included in our emails or by contacting us directly.
7. How can you update or delete your personal information?
If you need to update, correct, or delete any personal information, please contact us at [your contact email] or visit our front desk during your stay.
8. Do we comply with legal requirements?
Yes, we comply with all applicable data protection laws and regulations to ensure the highest level of privacy and security for our guests.
9. Will this policy change?
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website.
10. How can you contact us?
If you have any questions regarding this privacy policy, please contact us at
[email protected].
